Privacy policy
Last updated: August 17, 2026
TeraPower LED operates this website and online store, including all related information, content, features, tools, products, and services, in order to provide information, product inquiries, quotation requests, custom order support, and related services for industrial LED products, including REVOX LED illuminators.
TeraPower LED is powered by Shopify, which enables us to provide the website and related services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, submit an inquiry, request a quote, place an order, or otherwise communicate with us.
Please read this Privacy Policy carefully. By using or accessing this website, you acknowledge that you have read and understand how we collect, use, and disclose your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify you.
Depending on how you interact with our website and services, we may collect or process the following categories of personal information:
Contact details, including your name, company name, billing address, shipping address, phone number, and email address.
Business inquiry information, including product interests, quotation requests, custom order details, technical requirements, application details, messages, uploaded files, and other information you provide through our contact forms or quote request forms.
Financial and payment information, including payment method details, transaction details, payment confirmation, and related billing information, where applicable.
Order and transaction information, including products you view, request, purchase, return, exchange, or cancel, as well as your order history.
Communications with us, including information you provide when contacting us for product inquiries, technical support, customer service, quotation requests, or other business communications.
Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including information about how you interact with or navigate our website and services.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you, including when you visit our website, submit a contact form, request a quote, place an order, communicate with us, or otherwise provide information to us.
Automatically through the website, including through cookies and similar technologies when you use our website or services.
From service providers, including Shopify, payment processors, shipping providers, form providers, analytics providers, and other vendors who help us operate our website and business.
From partners or other third parties, where permitted by applicable law, including when necessary to process inquiries, orders, shipping, technical requests, or business communications.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing and improving our services. We use your personal information to operate our website, respond to inquiries, process quote requests, fulfill orders, arrange shipping, process payments, provide customer support, and improve our products and services.
Product inquiries and custom order support. We use information you provide to understand your technical requirements, recommend suitable products, prepare quotations, coordinate custom order requests, and communicate with REVOX or other relevant partners when necessary to support your inquiry.
Order processing and fulfillment. We use your information to process purchases, confirm payments, prepare invoices or order records, arrange shipping, handle returns or exchanges, and provide order-related communications.
Communicating with you. We use your information to respond to your questions, provide customer service, send updates related to your inquiries or orders, and maintain our business relationship with you.
Marketing and advertising. We may use your information to send promotional communications or show relevant advertisements, where permitted by applicable law. You may opt out of promotional communications at any time.
Security and fraud prevention. We use your information to help protect our website, detect and prevent fraudulent, illegal, unsafe, or malicious activity, and maintain the security of our services.
Legal and compliance purposes. We may use your information to comply with applicable laws, respond to valid legal requests, enforce our terms and policies, resolve disputes, and protect our rights, customers, and business.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, including:
With Shopify, which hosts and supports our online store and related services.
With service providers and vendors who perform services on our behalf, such as payment processing, website hosting, form processing, data analytics, customer support, cloud storage, fulfillment, shipping, and IT support.
With business partners or manufacturers, including REVOX or related partners, when necessary to respond to product inquiries, technical requests, quotation requests, custom order requests, or order fulfillment needs.
With payment, fulfillment, and shipping providers as needed to process transactions and deliver products.
With marketing and advertising partners, where permitted by law, to help provide marketing services or relevant advertisements.
When you direct us or consent to disclosure, such as when disclosure is necessary to fulfill your request, process your order, arrange shipment, or support a technical inquiry.
In connection with legal obligations or business transactions, such as complying with applicable law, responding to subpoenas or legal requests, enforcing our policies, protecting our rights, or in connection with a merger, acquisition, restructuring, or similar business transaction.
Depending on where you reside, you may have the right to opt out of certain sharing of personal information for targeted advertising. You can exercise your rights to opt out of those uses here:
Relationship with Shopify
Our website and online store are hosted by Shopify. Shopify collects and processes personal information about your access to and use of our website in order to provide and improve its services.
Information you submit through our website may be transmitted to and shared with Shopify and other third parties that may be located in countries other than where you reside. Shopify may also use certain information collected through our store, along with information from other merchants and Shopify services, to provide enhanced features, analytics, security, and service improvements.
To learn more about how Shopify uses personal information, please review the Shopify Consumer Privacy Policy:
Depending on where you live, you may also exercise certain privacy rights through Shopify’s Privacy Portal:
Cookies and Tracking Technologies
We and our service providers may use cookies, pixels, and similar technologies to operate our website, remember your preferences, analyze website traffic, improve our services, and support marketing or advertising activities.
You may be able to control cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.
Third-Party Websites and Links
Our website may contain links to websites or online platforms operated by third parties, including Shopify, REVOX, payment providers, shipping providers, or other business partners.
If you follow links to websites not operated or controlled by us, you should review their privacy policies and terms. We are not responsible for the privacy, security, accuracy, or content of third-party websites.
Children’s Data
Our website and services are intended for business and industrial customers and are not directed to children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you believe a child has provided us with personal information, please contact us using the contact information below so that we may take appropriate action.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share,” as those terms are defined under applicable privacy laws, personal information of individuals under 16 years of age.
Security and Retention of Your Information
We take reasonable measures to help protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements and policies.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information. These rights may include:
Right to access or know the personal information we maintain about you.
Right to delete personal information we maintain about you, subject to certain exceptions.
Right to correct inaccurate personal information.
Right to portability, where applicable.
Right to opt out of sale or sharing for targeted advertising, depending on applicable law.
Right to manage communication preferences, including opting out of promotional emails.
You may exercise applicable rights by contacting us using the contact information below or through available links on our website.
You can exercise certain opt-out rights here:
If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will treat this as a request to opt out for the device and browser used to visit the website, where required by applicable law. To learn more about Global Privacy Control, visit:
We will not discriminate against you for exercising your privacy rights. We may need to verify your identity before processing certain requests, as permitted or required by applicable law.
Complaints
If you have concerns or complaints about how we process your personal information, please contact us using the contact information below.
Depending on where you live, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority.
International Transfers
Please note that we may transfer, store, and process your personal information outside the country where you live, including in the United States and other countries where Shopify, our service providers, or business partners operate.
If we transfer personal information from the European Economic Area, the United Kingdom, or other regions with specific transfer requirements, we will rely on recognized transfer mechanisms where required by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, legal requirements, or other operational reasons.
When we update this Privacy Policy, we will revise the “Last updated” date above and provide notice as required by applicable law.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any privacy rights available to you, please contact us at:
TeraPower LED
2331 Abalone Avenue, 103
Torrance, CA 90501
United States
Email: sales@terapowerled.com