Terms of service

OVERVIEW

Welcome to TeraPower LED. The terms “we,” “us,” and “our” refer to TeraPower LED. TeraPower LED operates this website and online store, including all related information, content, features, tools, products, and services, in order to provide information, product inquiries, quotation requests, custom order support, and related services for industrial LED products, including REVOX LED illuminators.
TeraPower LED is powered by Shopify, which enables us to provide the website and related services to you.
The terms and conditions below, together with any policies referenced herein, including our Privacy Policy, Refund Policy, and Shipping Policy, describe your rights and responsibilities when you use our website or services.
Please read these Terms of Service carefully. By visiting, interacting with, submitting an inquiry through, requesting a quote from, or purchasing through our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our website or services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence.
To use our website or services, including browsing products, submitting inquiries, requesting quotations, or purchasing products, you may be asked to provide certain information, such as your name, company name, email address, billing information, payment information, shipping information, technical requirements, or other information relevant to your inquiry or order.
You represent and warrant that all information you provide is accurate, current, complete, and that you have all rights necessary to provide this information.
You are responsible for maintaining the confidentiality and security of any account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person or entity.

SECTION 2 - OUR PRODUCTS

TeraPower LED provides information and sales support for industrial LED products, including REVOX LED products, standard products, quotation-based products, and custom or special-order products.
We make reasonable efforts to provide accurate product descriptions, specifications, images, availability information, and related content. However, product information may change without notice, and images, colors, dimensions, or appearance may differ from actual products due to display settings, manufacturing changes, or other factors.
Product specifications, availability, lead times, prices, and applicable shipping conditions are subject to change without notice. We reserve the right to modify, discontinue, limit, or refuse sales of any product or service at any time.
Technical information provided on our website is for general reference purposes only. Customers are responsible for confirming that any product is suitable for their intended application, operating environment, equipment, and compliance requirements.
For quotation-based products, the final applicable terms, including price, availability, lead time, shipping method, and special requirements, will be communicated through our quotation or written confirmation.

SECTION 3 - ORDERS AND QUOTATIONS

When you place an order through our website, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason at our discretion. Your order is not accepted until we confirm acceptance.
For products or services handled by quotation, submitting a request through the website does not create an order or obligation to sell. A quotation, if provided, may include product pricing, availability, lead time, shipping information, payment terms, and other conditions. An order for quotation-based products is not accepted until we confirm the order in writing and any required payment or approval has been completed.
Please review all order and quotation details carefully before submitting or approving them. We may be unable to accommodate cancellation or change requests after an order has been accepted, especially for custom products, special-order products, or products already prepared for shipment.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices, discounts, quotations, and promotions are subject to change without notice.
Unless otherwise expressly stated, posted prices and quoted prices do not include shipping, handling, import duties, taxes, customs clearance fees, brokerage fees, or other charges that may apply.
For direct checkout orders, the price charged will be the price displayed at the time the order is placed, subject to correction of errors or inaccuracies.
For quotation-based orders, the applicable price and conditions will be stated in the quotation or written confirmation provided by us. Quoted prices may be valid only for the period stated in the quotation.
You agree to provide current, complete, and accurate purchase, payment, billing, and shipping information for all orders and transactions. You agree to promptly update your information so that we can complete your transaction and contact you as needed.
You represent and warrant that any payment information you provide is true, correct, and complete, that you are authorized to use the payment method provided, and that you will pay all charges incurred by you, including applicable shipping, handling, taxes, duties, or other charges where applicable.

SECTION 5 - SHIPPING AND DELIVERY

Products are shipped in accordance with our Shipping Policy.
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, product availability, manufacturer lead times, incorrect shipping information, or events outside our reasonable control.
Unless otherwise agreed in writing, import duties, taxes, customs clearance fees, brokerage fees, and other destination-related charges are the responsibility of the customer.
Risk of loss may pass to you when products are transferred to the shipping carrier, unless otherwise required by applicable law or agreed in writing.

SECTION 6 - INTELLECTUAL PROPERTY

Our website and services, including but not limited to text, images, graphics, logos, product information, layouts, design, and other content, are owned by TeraPower LED, REVOX, Shopify, our affiliates, partners, suppliers, licensors, or other respective rights holders, and may be protected by U.S. and foreign intellectual property laws.
These Terms permit you to use our website and services for lawful business or personal purposes related to reviewing, inquiring about, requesting quotations for, or purchasing our products and services.
You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, transmit, scrape, or otherwise exploit any material from our website without our prior written consent, except as permitted by applicable law.
The names, logos, product names, service names, designs, and slogans appearing on the website are trademarks or property of their respective owners, including TeraPower LED, REVOX, Shopify, and other third parties. You must not use such marks without prior written permission from the applicable owner.

SECTION 7 - OPTIONAL TOOLS

We may provide access to tools, forms, integrations, or features offered by third parties as part of our website or services. These may include Shopify tools, quotation request tools, contact forms, analytics tools, payment tools, shipping tools, or other third-party services.
You acknowledge and agree that such tools are provided “as is” and “as available,” without warranties, representations, or conditions of any kind. Your use of third-party tools is at your own risk and may be subject to the terms and policies of the relevant third-party providers.
We may also offer new features, tools, or resources in the future. Such features will be deemed part of the services and subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to websites, resources, or online platforms operated by third parties, including Shopify, REVOX, payment providers, shipping providers, or other business partners.
We are not responsible for examining or evaluating the content, accuracy, security, or practices of third-party websites. If you access third-party websites, you do so at your own risk. Please review the applicable third-party policies and terms before engaging in any transaction or providing information.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

TeraPower LED is powered by Shopify, which enables us to provide our website and online store. However, any sales, quotations, inquiries, and purchases made through our website are made directly with TeraPower LED, unless otherwise stated.
By using our website and services, you acknowledge and agree that Shopify is not responsible for any aspect of sales or transactions between you and TeraPower LED, including any injury, damage, loss, product issue, shipping issue, or dispute related to products or services purchased from us.

SECTION 10 - PRIVACY POLICY

The collection, use, and disclosure of personal information through our website and services are subject to our Privacy Policy. Certain personal information may also be subject to Shopify’s privacy policies.
Because our website is hosted by Shopify, Shopify may collect and process personal information about your access to and use of our website in order to provide and improve its services. Information you submit through our website may be transmitted to and shared with Shopify and other third parties that may be located in countries other than where you reside.
Please review our Privacy Policy for more information about how we, Shopify, and our service providers may collect, use, and disclose personal information.

SECTION 11 - FEEDBACK

If you submit, upload, email, or otherwise provide ideas, suggestions, feedback, comments, reviews, technical information, application information, proposals, or other content to us, you grant us a worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such feedback for the purpose of operating, improving, promoting, or providing our products and services.
You represent and warrant that you own or have all necessary rights to provide such feedback and that your feedback will not violate the rights of any third party or contain unlawful, abusive, misleading, confidential, or harmful content.
We are not obligated to maintain feedback in confidence, pay compensation for feedback, or respond to feedback, unless otherwise agreed in writing.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website or in our services may contain typographical errors, inaccuracies, or omissions related to product descriptions, specifications, pricing, quotations, promotions, shipping charges, transit times, availability, or other information.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted an order or request.

SECTION 13 - PROHIBITED USES

You may access and use our website and services only for lawful purposes.
You may not access or use our website or services, directly or indirectly:

for any unlawful, fraudulent, harmful, or malicious purpose;

to violate any applicable law, rule, regulation, or ordinance;

to infringe or violate our intellectual property rights or the rights of others;

to submit false, misleading, or inaccurate information;

to interfere with or disrupt the operation or security of our website or services;

to transmit viruses, malware, or harmful code;

to collect or track personal information of others without authorization;

to spam, phish, scrape, crawl, or otherwise extract data without authorization;

to impersonate any person or entity;

to circumvent security measures, access restrictions, or technical limitations;

to use our website or services in a way that could damage TeraPower LED, Shopify, our partners, suppliers, customers, or other users.
We reserve the right to suspend, restrict, or terminate access to our website or services if we determine that you have violated these Terms.

SECTION 14 - AGENTS AND AUTOMATED ACCESS

No automated system, bot, scraper, crawler, agent, AI tool, or similar technology may access, use, scrape, interact with, or extract data from our website or services in a manner that violates these Terms, bypasses technical restrictions, misrepresents its identity, or imposes an unreasonable burden on our systems.
We may restrict, block, or limit automated access at any time.

SECTION 15 - TERMINATION

We may terminate or suspend your access to our website or services, or terminate any agreement with you, in our sole discretion at any time and without notice, if we believe you have violated these Terms or applicable law.
You will remain responsible for all amounts due up to and including the date of termination.
Any provisions that by their nature should survive termination will continue to apply, including provisions related to intellectual property, feedback, disclaimers, limitation of liability, indemnification, governing law, privacy, and payment obligations.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through our website and services is made available for general informational and business purposes. We do not warrant the accuracy, completeness, suitability, or usefulness of such information for your specific application.
Except as expressly stated in writing by TeraPower LED, the website, services, and products offered through the website are provided “as is” and “as available,” without warranties, representations, or conditions of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee that our website or services will be uninterrupted, secure, timely, or error-free. Some jurisdictions do not allow certain warranty disclaimers, so some of the above disclaimers may not apply to you.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, in no case shall TeraPower LED, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, suppliers, licensors, Shopify, or their respective affiliates be liable for any direct, indirect, incidental, punitive, special, consequential, or similar damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, production delays, business interruption, or any similar damages arising from or related to your use of our website, services, or products.
This limitation applies whether based in contract, tort, negligence, strict liability, or otherwise, even if advised of the possibility of such damages.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless TeraPower LED, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, suppliers, licensors, and service providers from any losses, damages, liabilities, claims, costs, or expenses, including reasonable attorneys’ fees, arising out of or related to:

your breach of these Terms or policies incorporated by reference;

your violation of any law or the rights of a third party;

your access to or use of our website or services;

your misuse, installation, modification, or application of any product;

information or materials you submit to us.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms. Such determination will not affect the validity and enforceability of any remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this website constitute the entire agreement and understanding between you and us regarding your use of our website and services, and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer, or assign these Terms or any of your rights or obligations without our prior written consent. Any attempted assignment without consent will be null and void.
We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide products or services to you shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles, unless otherwise required by applicable law.
You agree that any dispute arising out of or relating to these Terms, our website, services, or products shall be brought in the appropriate state or federal courts located in California, unless otherwise required by applicable law.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check this page periodically for changes.
Your continued use of or access to our website or services following the posting of any changes constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at sales@terapowerled.com.
Our contact information is:
TeraPower LED
2331 Abalone Avenue, 103
Torrance, CA 90501
United States